Privacy Policy

Last updated: August 14, 2026

Cargo Auto Transport Inc., doing business as Cargo Auto Transports ("Cargo Auto Transports," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, request a quote, communicate with us, or use our vehicle transportation brokerage services.

1. Personal Information We Collect

Depending on how you interact with us, we may collect:

  • Contact information: name, email address, telephone or mobile number, mailing address, and preferred contact method.
  • Shipment information: pickup and delivery locations, requested dates, vehicle details, and transportation preferences.
  • Transaction and service information: quote, booking, payment, billing, carrier, and customer-support records.
  • Communications and consent records: messages exchanged with us, SMS opt-in selections, and opt-out requests.
  • Technical information: IP address, browser and device information, pages viewed, referring pages, and cookie or similar technology data.

2. How We Collect Information

We collect information directly from you when you submit a website form, request a quote, book transportation, contact our team by phone or email, or otherwise communicate with us. We may collect technical information automatically through cookies, server logs, and similar technologies. We may also receive information from service providers and transportation carriers when needed to provide the services you request.

3. How We Use Information

We may use personal information to:

  • Prepare quotes and arrange, manage, and support vehicle transportation services.
  • Communicate about quote requests, bookings, schedules, pickup and delivery status, billing, and customer-support matters.
  • Send marketing communications only when you have provided the applicable consent.
  • Process transactions, maintain business records, and respond to questions or requests.
  • Operate, secure, troubleshoot, and improve our website and services.
  • Detect fraud, enforce our agreements, and comply with legal and regulatory obligations.

4. Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies to operate site features, understand site usage, remember preferences, and improve performance. You can control cookies through your browser settings; disabling them may affect some website functionality.

5. How We Disclose Information

We may disclose personal information to transportation carriers, payment processors, hosting and technology providers, communications providers, professional advisers, and other service providers that perform services on our behalf. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or at your direction. These recipients may use personal information only for the services or purposes for which it was disclosed, subject to applicable obligations.

We do not sell personal information. Mobile opt-in data, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes. We may provide limited mobile information to communications vendors solely to deliver messages, maintain consent and opt-out records, prevent fraud, and meet legal or carrier requirements.

6. SMS Communications and Consent

If you separately opt in to receive text messages, we may use your mobile number for the categories of messages identified at the point of consent. Transactional messages may concern quote requests, bookings, scheduling, shipment status, billing, or customer support. Promotional messages are sent only when you separately consent to marketing texts. SMS consent is optional and is not a condition of purchasing our services.

You may withdraw SMS consent at any time by replying STOP to a message. For assistance, reply HELP or contact us. Additional SMS terms are available in our Terms and Conditions.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain transaction and consent records, resolve disputes, enforce agreements, and satisfy legal, accounting, and regulatory requirements. Retention periods vary according to the type of information and the purpose for which it is processed.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No transmission or storage system is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also ask questions about our privacy practices or withdraw a prior consent. To submit a request, email info@cargoautotransports.com or use our contact page. We may need to verify your identity before completing a request, and certain information may be retained where required or permitted by law.

10. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any revised policy will be posted on this page with a new "Last updated" date.

12. Contact Us

Cargo Auto Transport Inc.
2609 Technology Dr, Suite 157
Plano, TX 75074
Email: info@cargoautotransports.com